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Wood-products Knowledge Center

Products liability follows the product beyond the loading dock.

The submission should connect what is sold, who uses it, where it goes and what happens if it fails.

Map the product chain

  • Raw-material and component suppliers
  • Manufacturing, treatment, finishing or modification
  • Packaging, warnings, instructions and technical data
  • Wholesale, retail, private-label and internet sales
  • Installation, inspection, repair and warranty services
  • Domestic sales, exports and imported products

End use changes severity

A decorative item, structural component, children’s product, food-contact product and component used in transportation do not present the same exposure. Disclose known end uses and prohibited uses. Do not rely on a broad phrase such as “wood products.”

Quality control is part of underwriting

Describe incoming inspection, specifications, testing, lot or batch identification, complaint handling, corrective action, record retention and the ability to trace affected product. Contracts with suppliers and customers should be reviewed for indemnity, insurance, warranties and limitation-of-liability provisions.

Recall is a separate question

General Liability and Products Liability do not automatically pay the insured’s cost to withdraw, replace or repair its own product. Product-recall or contamination coverage may be available for eligible operations, but triggers, expenses and exclusions vary.

Authoritative resources

Risk-control links are educational starting points. Follow current laws, insurer recommendations and qualified safety or engineering advice for your operation.

Educational information only. Policy wording, endorsements, limits, exclusions, underwriting and applicable law control. This is not a coverage determination, legal opinion or safety certification.

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